How Branchless Banking is Changing the Conversation
At the foundation, banks were established to provide a place for people to store and leverage their earnings as well as receive financial assistance for planning, loans, etc. With the rise of the
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How AI is Enabling Banks to Connect with Customers Better
Over the last five years, the rise of smartphones and mobile devices has ushered in an era of daily digital banking transactions. From using a mobile app for depositing a check to immediately
Basements, Not Garages: A Midwest Story of Innovation
We’ve all heard the classic Silicon Valley story of innovation: Once upon a time (before the dot-com slump), young entrepreneurs sitting in their garage had a brilliant idea to change the world with
HIMSS 2019: Healthcare’s Next Big Moves
Advancements in technology have significantly changed all aspects of the healthcare industry, resulting in higher-quality, more convenient care to patients. From the process of scheduling an appointment with a provider in real-time through
Secure Unified Comms for Healthcare: How to be the Salesforce in a Siebel World
For centuries, people have been developing unique ways to communicate with others. From the ancient Egyptians who used intricate hieroglyphics to today’s tech innovators who connected the world with the touch of a
Three Ways to Improve Customer Experience with UC
Over the last five years, digital transformation has had a dramatic effect on the way all businesses communicate with consumers. And now, the focus is shifting to customer experience. According to Forrester, 72
How LinkLive Has Disrupted Banking
From an influx of new players such as Apple and Google, to changing customer mindsets and expectations, the competitive stakes for regional banks in the U.S. have grown considerably – sparking an industry-wide
What’s Trending in Telehealth for 2019
Technology has impacted numerous industries in the last five years, with the healthcare industry being the topic of much discussion. As buzzwords such as “digital transformation” and “patient experience” continue to be used
Rural Telehealth: Three Adoption Barriers, and Potential Solutions
According to a recent report from the USDA, rural residents have been less likely to partake in telehealth activities, including health research, maintenance and monitoring than their urban counterparts. As the conversations surrounding
Digital Banking & Credit Unions: What to Expect in 2019
The current landscape of the banking industry has shifted enormously in the last five years. Digital banking solutions have helped banks and credit unions across the nation meet the increasing communication and service