The banking industry continues to implement the latest advancements in technology, but banking security requires a bit of magic to ensure that customer information is protected. Over the last several years, customers are
Technology is changing many facets of our daily lives. Even if we haven’t heard the buzzword “digital transformation” at some point over the last couple of years, we have certainly felt the impact
Exchanging money has never been easier than it is today. With payment applications like ApplePay, Venmo and PayPal, the need for carrying cash is increasingly diminishing — and impacting consumer behaviors. In fact,
Advancements in technology have created a higher degree of convenience in communicating — from personal relationships with loved ones to contacting customer service at a business. Recently, digital transformation has shifted consumer preferences
Over the last several years, telehealth services have become an efficient (and increasingly popular) way to access healthcare as today’s tech-savvy consumers are more inclined to connect with their healthcare providers through text
Smart phones and 24/7 call centers have enhanced organizations’ communications with their customers and helped them meet new demands; and now artificial intelligence (AI) is further impacting this landscape. The number of enterprises