Communication lies at the heart of customer service – it’s often the driving factor behind turning an average customer touchpoint into a stellar experience with a business. As society becomes more interconnected with
We couldn’t release a network security blog series without hearing from our partner organization that makes it all possible, 128 Technology. We’re excited to bring you their unique perspective and knowledge in the
As today’s tech-savvy world expands with new programs and devices, securing the data that flows through networks is increasingly important for every organization. At Revation, security has always been a priority not only
According to FlexJobs, the U.S. remote workforce is made up of 3.9 million employees who work from home a minimum of half the work week. If that isn’t enough of an indicator of
As innovative technology continues to burst into every marketplace, customer experience has become a primary focus for many organizations. Blake Morgan, an MBA professor at Rutgers University and author who focuses on customer
Although the Health Information Trust Alliance’s certification (HITRUST CSF) started with medical payers, its relevance is beginning to reach across different markets. In a world consumed with data privacy and security concerns unfolding