This post was originally published in April 2016. Yet as HIPAA and HITRUST certifications become increasingly important for health IT vendors, we felt the topic of HIPAA violations and safeguarding patient technology was
So far in the Security Culture Series, we’ve discussed expanding IT’s responsibility in security and the importance of educating and training employees. But an important aspect we have yet to cover is the
LinkLive, our flagship contact center platform, is fundamental to what we do — and through it, we can offer integrated features and capabilities to help you better connect with your customers and patients
Building upon Part 1 of the Security Culture Series, which focused on expanding IT’s responsibility, we wanted to dive deeper into the paradox of digital transformation. Namely, the security challenges presented to almost
Technology is constantly shifting the expectations that individuals have for the way they engage with the world around them. The relationship between a company and customer is no exception. The modern contact center
As the digital transformation trend continues to alter communications across all industries, concerns about the security of data located in the cloud are becoming more prominent. Advancements in technology — namely smartphones and