LinkLive Unified Communications: Revation markets and develops innovative and secure unified communication software, LinkLive, providing small to medium sized businesses and organizations in highly regulated industries the first all-in-one system with secure, encrypted communications for all mediums; LinkLive provides web chat, secure email, instant messaging, web presence, IVR, IP video and SIP based Voice-over-IP (VoIP).

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  Enterprise Contact Center: LinkLive virtual contact center enables web chat, email, contact forms, click-to-call and VoIP calls to be routed via a single queue to your sales, service and support groups. LinkLive's advanced distribution, collaboration and messaging capabilities increase responsiveness to customers while eliminating capital expenditures and lowering operating expenses. LinkLive' Virtual Contact Center solution includes IVR, prompting and advanced reporting so managers can measure employee performance and manage customer service levels.

Virtual Phone System: LinkLive includes revolutionary unified communications with advanced collaboration, that increase productivity and reduce telecom and travel expenses. LinkLive's advanced features include IP Voice and Video, web conferencing, desktop/application sharing and complete virtual phone system features. LinkLive enables employees to increase business velocity while dramatically reducing capital cost and operating expenses. LinkLive has been integrated with market leading phone systems, IP networks, online banking systems and supports SIP trunking for uniform dialing plans and IP origination and termination services.

  LinkLive Secure Mail: LinkLive encrypted e-mail and content folders, "eFolders" are easily set up for departments or enterprise-wide mail applications. LinkLive works with current e-mail software, employee directories and with any of your customers e-mail addresses. 100% of all sessions are encrypted, including attachments, which are only stored on your trusted server. Secure eFolders and web forms enable advanced document collaboration between customers, partners and employees.

Key Technologies

• Integrated with Popular Email Software
• Advanced Collaboration
• Online Banking Integration
• Blended Media Contact Center with Phone System Integration
• Virtual Phone System and IVR Features
• Leading Encryption 256-bit SSL, SRTP, Multifactor Authentication
• Advanced Service Bureau and Multi-Tenant Features