Revation LinkLive combines true unified communications with cloud-based deployment models to enable your business to better communicate and save money by eliminating capital expenditures and lowering operating expenses. LinkLive integrates email, web chat, contact forms, secure desktop sharing, click-to-call, and VoIP in one easy-to-use, affordable virtual call center solution.

LinkLive’s virtual call center enables web chat, email, contact forms, click-to-call and VoIP calls to be routed via a single blended-media queue to your sales, service and support groups. LinkLive’s virtual IVR, advanced multi-media ACD routing and distribution, and sophisticated queuing and reporting tools increase responsiveness to customers while eliminating capital expenditures and dramatically lowering operating expenses and deployment costs. LinkLive provides a single cost-effective solution to securely and safely manage all of your customer touch-points.

LinkLive easily integrates with existing email clients (such as Microsoft Outlook and Mozilla Thunderbird) and corporate directories (such as Microsoft Active Directory) so your business can be up and running in hours not weeks or months. LinkLive has been integrated with market-leading phone systems, IP networks, online banking systems, and CRM systems. It supports SIP trunking for uniform dialing plans and IP origination and termination services. Additionally, LinkLive is easily configured with any website so customers have presence, click-to-call, and live chat options. LinkLive also includes advanced authentication capabilities for customer portals and other types of web systems.

Revation LinkLive is delivered as a monthly subscription via our robust, redundant cloud environment, which means faster deployment, lower capital outlays, and reduced operating expenses.