LinkLive’s secure encrypted email and web chat solutions enable your business to safeguard messages between employees, existing customers and prospects. Today’s web savvy users want to email support centers and employees with questions, concerns and to establish new business. LinkLive encrypted email enables your customer service staff and employees to use existing email systems for secure encrypted communications while maintaining compliance with PCI, HIPAA, and other regulations.

All information for both email and web chat is encrypted from keyboard-to-keyboard, keeping data safe and secure. All exchanges and transactions are logged and archived, allowing for simplified audit trails. Customer service managers have full reporting to measure service levels and CSR performance across channels.

LinkLive easily integrates with existing email clients (such as Microsoft Outlook and Mozilla Thunderbird) and corporate directories (such as Microsoft Active Directory) so your business can be up and running in hours not weeks or months. Additionally, LinkLive is integrated with market-leading online banking systems, phone systems, leading CRM systems, and works with any website or online portal to provide online presence and live chat options. This integration can enable secure messaging for bank tellers, customer service users and other customer-facing  employees while reducing operational and training cost.

Revation LinkLive is delivered as a monthly subscription via our robust, redundant cloud environment, which means faster deployment, lower capital outlays, and reduced operating expenses.