Rich and encrypted online conferencing and collaboration
No need for expensive, dedicated hardware or the scheduling overhead traditionally associated with these solutions. LinkLive integrates secure multi-point HD video, VoIP audio, web chat, screen sharing, and FTP. This allows for on-the-fly, real-time communications to take place safely and securely within an organization and with its customers, patients, clients, business partners, and prospects.
LinkLive’s cloud-based deployment models and support of industry-standard peripherals, such as web cams and speaker phones. Collaboration is improved while eliminating capital expenditures and lowering operating expenses.
LinkLive uniquely brings together regulation-compliant call-center queuing and routing with rich, encrypted multimedia audio and video in an internet browser. This enables advanced real-time, face-to-face collaboration scenarios, such as virtual TeleHealth consultations, on-demand hospital care coordination and escalation, and highly personal and secure broker / client interactions. Participants can be on standard PCs, mobile phones and devices, traditional land-line phones, or a combination of these. All exchanges and transactions are logged and archived, allowing for simplified audit trails.
LinkLive easily integrates with existing email clients (such as Microsoft Outlook and Mozilla Thunderbird) and corporate directories (such as Microsoft Active Directory). This means that your business can be up and running in a matter of hours. Additionally, LinkLive is integrated with market-leading online banking systems, phone systems, and leading CRM systems. LinkLive is easily configured with any website so customers have presence, click-to-call, and live chat options. LinkLive also includes advanced authentication capabilities for customer portals and other types of web systems.
Revation LinkLive is delivered as a monthly subscription via our robust, redundant cloud environment. This translates to faster deployment, lower capital outlays, and reduced operating expenses.
- Multi-point HD video delivered through web browser or Revation Communicator client
- Single solution for call centers and collaboration increase CSR productivity
- Cloud configuration reduces deployment time and cost
- Skills-based routing to get the right communication to the right employee
- Integrated with popular email and directory applications
- All exchanges and transactions are logged and archived
- PCI, GLB, SEC, Sarbanes-Oxley, FFIEC and HIPAA Compliance