LinkLive

Industry Solutions

Healthcare is undergoing significant change across everything from care delivery models through to compensation and reimbursement changes. Revation LinkLive is a critical enabler to healthcare organizations of all types who are trying to increase quality of care, reduce cost of care, increase the reach and efficiency of care – all while helping to drive cost out of the system. LinkLive’s unique combination of secure, HIPAA-compliant communications with virtual call center and secure multi-point video capabilities support a wide variety of use cases and beneficial outcomes.

Customer expectations of their bank or credit union are continuing to increase – people expect to be able to connect with their banker at their convenience, but especially when they are using online banking solutions. Revation LinkLive Banking provides exceptional capabilities to allow bankers to connect securely with their clients and their prospects directly from the banking website. LinkLive Banking delivers exceptional value to a bank or credit union through its secure email, secure web chat, and secure co-browsing capabilities.

Better connecting with your customers is an imperative for any business today. Revation LinkLive delivers a unique set of capabilities to allow your organization to improve your customer connections, and to do so more easily and more cheaply than ever before. LinkLive’s true unified communications bring together VoIP, video, chat, file transfer, and screen sharing – so your agents have a single tool that allows them to connect with any of your customers whatever the customer’s preferred medium. The secure cloud delivery model at the heart of LinkLive means a significant reduction in capital expense and operating costs associated with traditional call center infrastructure. LinkLive is also incredibly easy and intuitive for your agents to use. It easily integrates with existing email clients (such as Microsoft Outlook and Mozilla Thunderbird) and corporate directories (such as Microsoft Active Directory) so your business can be up and running in hours not weeks or months. Additionally, LinkLive is integrated with market-leading online banking systems, phone systems, leading CRM systems, and works with any website or online portal to provide online presence and live chat options to make customer connection easy.